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MOMBERG.STUDIO

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Privacy Policy

This Privacy Policy discloses how we gather, use and protect your personal data.

This Privacy Policy applies to personal data collected by Momberg Studio through its website https://www.momberg.studio or, as described below.

1. Controller
The responsible data controller:
Momberg Studios
Address: Kommetjie, Cape Town, Western Cape
Phone: +27722281886
E-Mail: info[at]momberg.studio
Website: momberg.studio

You can contact the data protection officer via email at: info[at]momberg.studio

2. General Information
Momberg Studio collects personal data to conduct our business, provide and market our print services, and meet our legal obligations. We may also collect personal data for other purposes, which we describe in more detail to you at the point we collect the personal data for instance the option to sign-up to our newsletter.
You may refuse to provide us with some or all of your personal data; however, this may limit the ways in which we can interact with you, including providing you with our print services.

3. Logfiles
We collect personal data through our internet access logs. When you access our website, your internet address is automatically collected and is placed in our internet access logs. We record the URLs of the websites and pages you visit, the times and dates and information about the computer hardware and software you use.

This information may include Internet protocol (IP) addresses, browser type and version, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or click stream data, number of visits, websites from which you accessed our site (Referrer), and websites that are accessed by your system via our site.
The processing of this data is necessary for the provision and the security of our website. We do not link this data to individuals. After processing this data is deleted.

4. Contact
On our website we use a contact form that can be used to get in touch with us via email. To answer your questions, it is necessary to provide us with a valid email address, and, in addition, we store your IP address and the time of your request to prevent any misuse or spam of our contact forms. Alternatively, you may contact us via our e-mail address: info[at]momberg.studio. If you use our contact form, your personal data will be stored automatically so that we can contact you and answer your questions.
In some cases we may ask you for further information, such as name, address or telephone number to fulfil orders or help you with your question.

5. Registration on our website
If you make use of our website to buy prints or any other products listed on our momberg.studio/art-shop/ you will be asked to provide personal data. This data is necessary to fulfil your order, get in touch and process payments on our website.
Upon your registration, your IP-address and date and time of your registration will be collected. This allows us to prevent misuse of our services. This allows us to fulfil your order and also help you to place future orders on our website with your information. Please note we do not store any credit card details or banking detail on our website. This information is handled by Payfast that is PCI-DSS level 1 Service Provider compliant. More about fraud and security on their website: payfast.co.za/security-fraud. We also use SnapScan for mobile payments to make is easy to pay for prints online. SnapScan is powered by Standard Bank. You can read more about their privacy and security features at: snapscan.co.za/privacy-statement.html

6. Newsletter
We may provide the opportunity to sign-up for a periodic email newsletter by entering in your email address and confirming it by clicking on a confirmation link sent to you by us by e-mail (double opt-in). We use Mailchimp to store your data and send out our newsletter. You will have the opportunity to unsubscribe should you wish not to receive newsletters from us in future. In some cases we may ask you for further information, such as name, address or telephone number. Learn more about Mailchimp security and privace here: mailchimp.com/about/security/

7. Reviews
We display personal reviews of satisfied customers on our site in addition to other endorsements. With your consent we may post your review along with your name once you submitted your review online.

8. Third Party Applications
We will respect and protect your privacy as set out in this Privacy Policy. We will share your personal data with third parties only in the ways that are described in this Privacy Policy – and do not and will not sell your personal data.
Momberg Studio shares your personal data with third parties, only with your express consent or under another lawful basis for processing under the applicable law.
Categories of third parties with which we share your personal data include vendors such as host and cloud service providers, marketing and mailing agencies, and sub-contractors involved in the fulfilment of our contractual obligations towards our clients.

8.1 Xneelo
We host our website with Xneelo (Pty) Ltd, a web hosting service at Belvedere Office Park, Unit F, Bella Rosa Street, Durbanville, 7550 (“Xneelo”). Read more about Xneelo’s security and privacy here:
https://xneelo.co.za/legal/privacy-policy/https://xneelo.co.za/legal/security/

8.2 Facebook conversion pixels
We use the custom audience pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) on our website. This helps us to keep track of what users do after they see or click on a Facebook or Instagram ad. This enables us to monitor the effectiveness of Facebook and Instagram ads for purposes of statistics and marketing performance. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with the Facebook Data Policy at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.

8.3 Pinterest conversion pixels
We use the conversion pixel of Pinterest Inc., (“Pinterest”) on our website. This helps us to keep track of what users do after they see or click on a Pinterest Promoted Pin. This enables us to monitor the effectiveness of Pinterest ads for purposes of statistics and marketing performance. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Pinterest. Pinterest can connect this data with your Pinterest account and use it for its own advertising purposes, in accordance with the Pinterest Data Policy at https://policy.pinterest.com/en-gb/terms-of-service.

8.4 Google Analytics
Our website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google in the US and stored there.

Google may transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage.

You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

9. Social Media Links
You can find Momberg Studio on the following social media platform:
Facebook
Instagram
Pinterest
YouTube
These providers are controllers for the relevant data processing.

10. Deletion and Term of Storage
Momberg Studio processes and stores your personal data only for the time necessary to achieve the stated purpose (unless otherwise stated in this Privacy Policy) and as permitted under the applicable laws or regulations.

11. Your rights as data subject
In principle, you have the right to request a copy of your personal data.

You have the right to have incorrect personal data corrected. In addition, you have the right to demand that your personal data is deleted if further processing is no longer necessary, if processing is unlawful or if you have withdrawn your consent.
You have the right to have the processing of your personal data restricted, i.e. to prevent further processing for the time being.
You have the right to receive your personal data in a machine-readable format in order to forward it or have it forwarded to another controller.
You can require this by sending us an email at info [at] momberg.studio.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the location of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the applicable data protection laws and regulations.

12. Changes to the Policy
This Privacy Policy may be updated from time to time and will note the date of any updates. In the event of any material and significant changes we will endeavor to provide a more prominent notice of the changes to this Privacy Policy.